At First Ascent we strive for service excellence and this extends to our delivery policy. We use Dawn Wing to deliver your order nationwide. Should you have any questions with regards to deliveries, please call us or email us via our contact us page.
|NB: Deliveries are made during office hours (8am to 5pm) and on weekdays only|
|Dawn Wing||Main centre*||24 - 48 hours (weekdays only)|
|Dawn Wing||Regional||2 - 6 working days|
|Dawn Wing||Remote areas||3 - 7 working days|
|NB: Deliveries times are estimated and are dependent on specific routes and road conditions
*Main centres: Bloemfontein, Cape Town, Durban, Johannesburg, George, Pretoria, Port Elizabeth, East London, Pietermaritzburg, Polokwane and Kimberley
- We can only deliver products to physical addresses (no PO boxes) within the borders of the Republic of South Africa.
- Orders placed on a Friday will be delivered on or after the following Monday.
- A unique waybill tracking number will be communicated to you via email which can be used to track the status of your order.
- Your deliveries will be made through our designated courier company, Dawn Wing, or the First Ascent Service Centre.